20 Questions to Ask Before Joining a Streaming Service

What content is available on the platform?

• Check if the service offers a variety of content you enjoy, such as movies, TV shows, or original programming.

Are there any exclusive shows or movies?

• Find out if the streaming service has unique or exclusive content that you can’t find anywhere else.

How much does the subscription cost?

• Understand the pricing structure and any different tiers or plans available.

What is the service’s free trial policy?

• Ask about any free trials, how long they last, and what content is available during that period.

Can you cancel or change your subscription at any time?

• Ensure there are no hidden fees for canceling or changing your subscription.

Does the service offer a family or group plan?

• If you plan to share the service with others, check if there’s a plan that accommodates multiple users.

Are there any hidden fees or additional costs?

• Clarify whether the subscription cost covers all services, or if there are extra charges for certain features or content.

What is the streaming quality (HD, 4K, etc.)?

• Ask about the resolution options available and the quality of the video and audio.

What devices are supported?

• Make sure the service works on all your devices, such as smartphones, tablets, smart TVs, gaming consoles, etc.

Is there an offline viewing option?

• Check if the service allows you to download content to watch offline, especially for traveling or data-saving purposes.

How many simultaneous streams are allowed?

• Find out how many devices can stream content at the same time under your plan.

How often is new content added?

• Ask about the frequency of new releases and how often the library is updated with new movies, shows, or episodes.

Is there parental control or content filtering?

• Inquire about features for managing what children can access on the platform.

Are there advertisements?

• Ask if the service is ad-free or if ads will appear during content playback.

What is the platform’s search and recommendation system like?

• Understand how easy it is to find content and how the service recommends shows or movies based on your preferences.

Is the service available in your country or region?

• Make sure the service is available in your location, as some streaming platforms may have geographic restrictions.

Is there a good customer support system?

• Ask about the availability and quality of customer support in case of issues.

What is the cancellation or refund policy?

• Understand the process for canceling your subscription and whether you can receive a refund if you’re dissatisfied.

Are there any limitations on content accessibility (e.g., regional restrictions)?

• Check if there are certain restrictions on what content can be accessed depending on your region.

Does the service offer any perks or bundles?

• Find out if there are any special offers, such as bundling with other services (e.g., music streaming or cloud storage) at a discounted rate.